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Black Project 2-Year Warranty
2-Year Warranty
Black Project products are designed for long-term use. Our 2-year limited warranty reflects confidence in proven designs, durable construction, and the real-world testing that underpins every paddle, fin, and bag we make. It exists to support paddlers who use their equipment as intended, providing clear, fair coverage when manufacturing issues arise.
Built with Purpose.
Backed with Care.
Built with Purpose.
Backed with Care.
We design our products for long-term use.
Our warranty reflects that approach — offering clear, fair coverage on proven designs, supported by real-world testing and experience.
This page explains how our 2-year limited warranty works, what it covers, and how to submit a claim if something isn’t right.
Designed to Last. Supported for the Long Term.
This warranty is intended to be clear, fair, and easy to understand.
It outlines what’s covered, what isn’t, and how we support customers when manufacturing issues arise.
Whether you’re reviewing coverage before purchasing or seeking reassurance after, this page is here to provide clarity and confidence in owning Black Project products.
Designed to Last. Supported for the Long Term.
Details of Coverage
Black Project warrants that selected paddles are free from defects in materials and workmanship for a period of two (2) years from the original date of purchase, when used under normal standup paddling conditions or activities.
This warranty reflects the proven durability, low failure rates, and mature design of these products.
This warranty is a limited warranty and does not affect statutory consumer rights where applicable.
Black Project reserves the right to update or amend this policy as required.
Covered Products
The 2-year limited warranty applies to the following products:
The 2-year limited warranty applies to all eligible Black Project paddles and accessories, excluding paddles designed for foiling or used for foiling.
Paddles
Black Project paddles enjoy an exceptionally low failure rate, supported by proven construction methods and, in selected models, serviceable hot-glue assembly that allows efficient component replacement when required.
Fins
Black Project fins are built using high-grade materials and precision pre-preg carbon construction, with tightly controlled production ensuring structural integrity, consistent performance, and long-term durability.
Bags
Black Project bags are purpose-built for repeated use, combining lightweight, water- and abrasion-resistant materials with considered design choices — including Velcro closures over zippers — to reduce failure points, protect performance equipment in transit, and support long-term durability.
What defects are Covered?
This warranty covers manufacturing defects in materials or workmanship under the product’s intended and reasonable use, including but not limited to:
- Blade breakage or structural failure
- Shaft breakage or structural failure
- Gluing failures, including blade, shaft, or handle connections
- Material or manufacturing defects not caused by misuse or impact
If a valid defect is confirmed, Black Project will, at its discretion:
- Repair the product
- Replace the product or affected component
- Offer an appropriate alternative solution
- Provide direct support or guidance to help resolve the issue efficiently
For example, if you break a shaft and we agree that it is covered under our warranty, we will send you a new shaft, you will need to replace this personally. We do not cover the cost of shipping product back to Hawaii. This is the most cost effective and environmentally sensible method.
What Is Not Covered?
This warranty does not cover:
- Normal wear and cosmetic damage
- Normal wear and cosmetic damage
- Damage caused by impact, collision, or abuse
- Damage caused by improper use, storage, neglect, or modification
- Heat damage, sun exposure, or prolonged storage in extreme conditions
- Products purchased second-hand or without proof of purchase
- FoilX or any other Black Project paddles designed for foil use
- Any paddle used for foiling
If a claim falls outside of warranty coverage, we will still work with you to identify a fair and practical solution. Where appropriate, you may access our Lifetime Replacement Parts Policy, which ensures key components remain available at a reasonable cost — supporting repair, extending product life, and reinforcing our commitment to long-term durability.
FoilX and Foiling Use
Foiling places significantly higher and different stresses on equipment than traditional standup paddling.
For this reason, foiling use of any paddle — including FoilX — is not covered under the 2-year limited warranty. However, our Lifetime Replacement Parts Policy ensures key components remain available at a reasonable cost, supporting repair and extending product life within the foiling market.
FAQs
The 2-year limited warranty applies to the original retail purchaser of eligible Black Project products, purchased new from Black Project or an authorized retailer. The warranty is not transferable.
Normal standup paddling use refers to recreational, training, racing, and surfing use in appropriate water conditions, and in line with the intended purpose of the product. This includes selecting a paddle or fin that is suitable for the paddler’s size, weight, and intended use, as outlined in Black Project’s product guidelines. Use of a product outside of its recommended parameters, as well as misuse, abuse, impact damage, or use outside of standup paddling activities, is not covered under this warranty.
No. Damage caused by impact, accidents, misuse, abuse, or external forces is not covered under this warranty. This includes, but is not limited to, damage resulting from collisions, drops, transport incidents, or improper storage.
No. This warranty applies only to the original retail purchaser and is not transferable to subsequent owners.
A valid proof of purchase is required to make a warranty claim. This may include an order confirmation, receipt, or invoice showing the date of purchase and the retailer from which the product was purchased.
No. Black Project products are designed for use in saltwater environments. Normal care and maintenance are expected, including rinsing with fresh water after use. For 3-piece paddles with HEX joints, components should be rinsed with fresh water before and after use, disassembled after each session, and not stored in the assembled position. Adjustable paddles should be rinsed thoroughly with fresh water on a routine basis to maintain proper function. Damage resulting from neglect, corrosion due to lack of care, or improper storage is not covered under this warranty.
If a product is repaired or replaced under warranty, coverage continues for the remainder of the original warranty period and does not restart or extend beyond the original two-year term.
Yes. This warranty applies worldwide. Warranty handling may vary slightly by region depending on local consumer protection laws.
If you question is not answered above please contact us for personal support.
Claim Process
To initiate a warranty claim, customers should contact Black Project providing:
- Proof of purchase.
- Clear photos and/or video of the issue.
- A brief description of use and conditions.
- Paddler height and weight.
All claims are reviewed individually. Once received, we aim to review and respond to warranty claims within 7 business days. When a failure is confirmed, it will be handled promptly and fairly. If an issue is determined not to be covered under warranty, we will work with you to find a suitable and cost-effective solution to help get you back on the water.
Warranty Claim
If you’re experiencing an issue that may be covered under our 2-year limited warranty, start a claim using the link below.
